Connecting home loan consultations inquiries to their source

15 working days after content approval, including staff review and handover. The working days are counted from the day the client approved the content, so the time the client spent gathering and signing off their material is not part of it. The launch window for a new site on each of our plans is set out on the pricing page.

Each submission now records its originating page and category alongside purchase or refinance goal, property state and callback time. The report counts genuine inquiries apart from traffic, and message content stays out of reporting. The pieces that did the work: Originating-page field; Service category; Inquiry reporting; Exclusion of sensitive message text.

On purpose. The client is described as a self-employed mortgage advice practice in Columbia, South Carolina with 10 staff, which is enough to judge whether the situation is close to yours. The quote is published with permission and attributed to Nicola Sherbourne, front office lead, but we do not publish the business name, its logo or its web address.

No. The work was about how the website handles inquiries and content. We are not a lender, mortgage broker, loan originator or financial adviser, and nothing on a site we build quotes a rate, states eligibility or implies an approval. The wording on every page, including the route to a conversation with a licensed loan officer, is reviewed and approved by the client.