Routing home loan consultations to the right local team

20 working days after content approval, including staff review and handover. The working days are counted from the day the client approved the content, so the time the client spent gathering and signing off their material is not part of it. The launch window for a new site on each of our plans is set out on the pricing page.

Each location's contact information appears next to the relevant description. When someone sends an inquiry, the chosen location travels with it, along with purchase or refinance goal, property state and callback time. The pieces that did the work: Local contact panel; Location selection; Location-aware notifications; Opening hours.

On purpose. The client is described as a remortgage advice firm in Frederick, Maryland with 4 staff, which is enough to judge whether the situation is close to yours. The quote is published with permission and attributed to Keith Lovell, client services supervisor, but we do not publish the business name, its logo or its web address.

No. The work was about how the website handles inquiries and content. We are not a lender, mortgage broker, loan originator or financial adviser, and nothing on a site we build quotes a rate, states eligibility or implies an approval. The wording on every page, including the route to a conversation with a licensed loan officer, is reviewed and approved by the client.